Every road, pump and bridge
in one place.
CivicWatch is an infrastructure monitoring system for rural municipalities. Track every public asset, take complaints from residents, schedule the repair work, and watch the records keep themselves in sync.
- Free to use
- No setup required
- Every change audited
- Works on any device
Built for the people
who fix things.
Small councils run on spreadsheets, paper forms and phone calls. CivicWatch puts the whole cycle — report, schedule, repair, close — in one place your whole team can see.
What the system handles
From the first pothole report to the signed-off repair.
- A register of every public asset you own
- Roads, bridges, pumps, drains, lights and more
- Complaints logged against the exact asset
- Photo evidence attached to any report
- Priority levels with response deadlines
- Maintenance jobs scheduled and assigned
- Overdue work flagged automatically
- Repair costs tracked against budget codes
- A health score for every asset
- Complaints closed the moment work is signed off
- Reports exported to PDF or spreadsheet
- A full audit trail of who changed what
Central District
This month at a glance
128
across 5 wards
14
3 marked critical
9
2 overdue
37
closed by the system
Sign off a repair and the linked complaints close themselves — no one has to remember to go back and tidy up.
Everything the job
actually needs.
Nine modules that cover the whole cycle — assets, complaints, maintenance, reporting — and keep each other up to date.
Asset Health Score
Every asset carries a 0-100 score built from its open complaints, overdue work and current condition — and it shows you the exact factors behind the number, so you can argue with it.
Bidirectional Cascade
Sign off a repair and every complaint attached to that asset closes itself, and the asset goes back into service. Reopen the job and they reopen with it.
Photo Evidence
Residents and staff can attach a photo to any report, so the crew knows what they are walking into before they load the truck.
SLA Monitoring
Each priority gets a response window. Anything drifting towards its deadline is flagged before it is missed, not after.
Cost Tracking
Record what each repair cost against a budget code, then see the spend by asset, by category and by month when the budget meeting comes around.
Premium Reports
Export a typeset PDF for the council meeting, or a spreadsheet for whoever still wants one. One click, no reformatting.
From chaos to clarity
in 3 steps.
Set up CivicWatch in minutes — not weeks. Your team will be operational before lunch.
Register your assets
Import existing records or add assets one by one. Group by category, location, and status in seconds.
Log complaints & schedule maintenance
Capture resident complaints with photos, set priorities, and schedule maintenance with auto-notifications.
Watch everything auto-sync
Complete maintenance and linked complaints auto-resolve. Reports, dashboards, and notifications stay in sync.
See it with real data.
The demo is loaded with a working district — assets, complaints, scheduled repairs and costs. Open any screen and try it for yourself.
Pre-loaded with 8 infrastructure assets, 6 complaints, 8 maintenance records. Try the cascade yourself — complete a maintenance task and watch the linked complaint auto-resolve.
A record you can stand behind.
Public money needs a paper trail. CivicWatch keeps one for you, without anybody having to maintain a spreadsheet of who did what.
Nothing happens off the record
Every create, edit and deletion is written to an audit trail with the user and timestamp attached — so a disputed repair has an answer.
Roles, not free-for-all
Administrators manage users, categories and locations. Maintenance staff get the work they need and nothing else.
Rules the system enforces
A complaint cannot be closed without completed work behind it, and a signed-off repair cannot be quietly deleted. The record stays honest.
Ready to see where your assets actually stand?
Open the dashboard and walk through a district that is already set up — assets, complaints, scheduled work and all.
Free to use · No sign-up required to look around